Customer Remarks & Comments

Knot The Groom loves being able to share your experiences and comments.
This helps other customers make a well-educated decisions about our products and services.
Please submit your comments!

 

 I had a really good experience with my order... everything was just exactly what I expected and it came so fast!!!! A. ~Tennessee

Let me just say how wonderful my experience with Knot The Groom and Dyeables was for my wedding!!! They helped make my day stress free and our shoes were amazing!!!  E. ~Oklahoma

 I am very happy to tell you that I am over satisfied with the items I've ordered . The quality is exceptional and your customer service is wonderful and a large selection to choose from .Your prices are reasonable and the quality of the products you display are beyond my expectations. A. ~ Ontario 
 I was so happy with the service that i recieved from Knot the Groom. The staff are fast, reliable and honest. When planning a wedding that is very important. They answered all the questions I had even if they were silly. Thank you Knot the Groom for your fantastic service, you have made my special day that extra bit special.
L. ~ Australia
I am so lucky that I found Billie-Jo and Knotthegroom.com. I purchased a bridal bustier and needed it very fast and Billie-Jo in customer service was beyond helpful. I wrote an email to customer service and she called me back within minutes and kept on top of the situation and made me feel like I was the most important customer in the world. She helped me figure out the correct fittings and kept in touch with me to make sure it arrived and when it did it was 100% perfect. I do not think anyone has every been so helpful and concerned with making sure everything was just right and keeping me notified on every detail. You can't go wrong shopping here - I am sure it will be one of the best decisions any bride can make during a busy and nervous time. Thanks so much to Knotthegroom.com and Billie-Jo for the invaluable help and amazing bustier! Thank you, thank you, thank you!!!
S. ~ Montreal, QC
I was so impressed with the items in my first order, that I had to make a second order! Quite a few of my items (9 to be exact) were customized and everything turned out perfect! I ordered the Elegant Chiffon Guest Book & Crystal Pen, which I love because the guest book gives a personal touch by resembling my dress. The Designer Cake Server Set is something I’ll use for years to come because it actually has weight that you can feel in your hands. I had a difficult time finding flower girl jewelry in department stores that would fit a little girl, and the Traditional Pearl Flower Girl Jewelry Set is just what I was looking for. I can’t wait to use all of our cool things on our wedding day, and was very pleased with the service and products from Knot The Groom. Thank you!!

~ K.M. - DeWitt, IA

Thank you for all your help in choosing my crinoline.  I ordered the Abigail slip and tried it on last week with my wedding gown and it looks fabulous.  Nothing else would look more perfect.  I couldn’t find anything else anywhere that gave me the fullness I wanted without using a hoop.  You have an absolutely awesome product and I will definitely recommend your website.  Plus the shipping was less than $2.00.  It doesn’t get any better than that.  You guys Rock!

~ P.S. - Scotia, NY  

Last night I received my Quinceanera Crinoline Slip. WOW! It is absolutely beautiful and it must be the fullest slip ever. Thank you for an excellent customer service! I also want to mention, that the delivery only took one week - amazing! Once again - thank you...
~ J.E.N.. - Hvidovre, Denmark
Love the shoes and purse, I have never had such comfortable shoes that are brand new.
~ T.L. - Matheson, Ontario, Canada
I just wanted to let you know that I received my three carriage ring holders in the mail today. They are absolutely beautiful! And I cannot wait to give them to my attendants. I am so glad that I ordered one for myself. Otherwise, I wouldn't of been able to give them away. The carriage really reminds me of how much of a princess I really feel like, as a I prepare for my special day.  I also want to thank you for providing such prompt and courteous service. And I hope to do business with your company again in the near future.
~ N.K.
Received my order in great time, shoes are beautiful and comfortable...can't wait to wear them on my wedding day!
~ J. - Long Beach, CA
I wanted to comment that Knot The Groom was very professional in taking care to replace a broken item that was received. The handle was broken on one piece of the cake server set and I emailed Knot The Groom and my email was immediately answered at around 9 pm and I was told that the piece was going to be replaced. It was replaced in a few days. As a consumer, I really appreciate when things like this can be corrected in a timely manner. I would make other purchases in the future from this company and refer my friends and family as well.
~ K.S. - Apopka, FL
I just wanted to let you know that I received all the items that I ordered. It only took less than a week delivery to Canada. Thank you for the excellent service and good customer service. I love the veil that I purchased, and the ring bearer's pillows. I look forward to purchasing more wedding stuff from you and I fully recommend it to my friends. Thank you!
~ C.R. - Winnipeg Manitoba Canada
I recently ordered a full length, strapless slip to wear underneath a bridesmaid's gown. The slip was out of stock at the time, and Knot the Groom went above and beyond to make sure I had the slip I ordered made, and sent to me before my wear date! My thanks!
~ N. - Lake Tahoe, CA
Very fast delivery. I just got my crinoline and it is EXACTLY what I have been looking for! I am short and very petite so regular crinolines are too long and heavy for me. I ordered your petite medium fullness crinoline, and it is the perfect length and fullness, and the quality is outstanding. THANK YOU!
~ H.B. - Bryan, TX
A week before the wedding, I found my daughter needed a full length half-slip... I ordered and received a slip from Knot The Groom in super-quick time. Worry about its arrival did not add to the stress of the wedding! I will use Knot the Groom when I am the mother-of-the-bride and not just the mother-of-a-bridesmaid!
~ J.K. - Ashland, KY
Our daughter is being married in May and they want a beach theme as the wedding is at a beach area. I looked locally for beach theme items for the reception and found nothing. Started an internet search and found Knot The Groom. I just couldn't believe the wonderful theme merchandise they carry and the beach theme items were perfect. The bridal couple are thrilled with the champagne flutes, knife set and they even had a garter with the starfish. The service at Knot The Groom is absolutely wonderful and I've recommended them to others to check out.
~ C.T - Portsmouth, NH
I recently ordered a jewelry set from your company and I am completely satisfied with the amount of time it took for delivery. You're prices are amazing. I am also going to purchase an "In loving memory memorial candle." I left a message and received a call back within 10 minutes, and I wish I would have asked for her name, but whomever I spoke with was so professional, and so kind. Thank you guys so much!! You're awesome! Our wedding just took place in June and the crinoline I purchased from Knot the Groom worked out perfectly. The quality was outstanding. Thank you for all of your assistance. I won't hesitate to recommend you!
~J - Williamsburg, VA
I just ordered a veil from you and I was so surprised at how quickly it arrived! You have awesome products and service! Thank you...
~S.C. - Huntington Beach, CA
 I just wanted to let you know that I received my slip! It is GREAT! I love it! Better quality than anything I have seen in bridal stores, at half the cost! Also, I received it on Friday and I ordered it Monday! Thank you!!!!!! I will tell all about your site!
~M.S.
My wedding is scheduled for September 3, 2005, and I have been searching high and low for the perfect pair of shoes to wear with my wedding dress. Knot The Groom sent me three different sizes of the same shoe so I could figure out the best fit. They have been professional and helpful, and I am thrilled with the pair that I chose. Now it's time to get them dyed!
~Y.D. - Santa Cruz, CA
I really want to thank you for coming through with my last minute veil order. I ended up wearing YOUR veil and not the hugely expensive one I had ordered from another vendor. Please feel free to use this letter to post on your site for other customers to be reassured of the excellent quality of your service and products!
~M.H. - Milwaukee, WI
I found exactly what I needed here, got it at a great price, and it was delivered quickly. Great service!
~H. - Blue Springs, MO
Very pleased with my order. It was exactly as pictured. Ran true to size. Would order from here again.
~M.H. - Bourbonnais, IL
My daughter is getting married in April. She is VERY pleased with the glass Unity Candle I ordered for her wedding. It will make a perfect keepsake to the joy of their day! Thank you!
~D.C. - Ferndale, MI
Excellent fitting slip. Very good quality. Shipping was fast. I am very happy with this company and would highly recommend it.
~L.A. - Dayton, OH
I would like to comment on how fast and courteous your service is. I have already recommended your site to a friend who is getting married in July after me. I ordered my crinoline slip on Monday and just received it yesterday which was Thursday. I opened up the box and it is exactly what I wanted and for half the price of bridal stores. You can count on me to spread the word.
~A. - Syosset, NY
I just wanted to say how pleased I am with the items that I purchased through this site. My order was shipped exactly when I was told it would be, and everything was beautiful. I would definitely recommend this website to anyone in need of purchasing wedding related items.
~C.C. - Fredericksburg, VA
My maid of honor loves the Meredith Beaded shoes. They are perfect and she says very comfortable. Thanks, you're a great resource.
~S.M. - Kailua Kona, HI
Your website has an excellent selection of crinoline and garters and better prices than most other websites I have visited. I was a little nervous ordering my slip because what if it didn't fit or wasn't full enough?!?!  Most places won't let you return ANYTHING! So I sent an email to customer service. Not only did I get an email back in under an hour, it was from a woman who has a degree in pattern making and has done alterations on Maggie Sottero gowns! I sent her photos of my gown and she was so helpful and friendly. I work in customer service so I know how easy it is to be nice to people... I don't get to say this very often - You're customer service is TOP NOTCH!!!!
~H.K. - Atlanta, GA
My sister's very simple wedding gown has turned into a lovely "Cinderella-like" gown, thanks to your very nicely made petticoat.  A heartfelt thank you to everyone in your Company!
~ L. - Elbow Lake, MN
The slip was wonderful, it fitted perfectly and it came just as was promise. Thank you.
~ T.G. - St. Louis, MO
I just love the shoes, they go perfectly with my wedding gown. Thanks so much, I hope to do business with you again.
~ R.M. - Conneaut, OH
 Thank you so much. It's perfect!
~ D.H - Clovis, NM
I have had a really excellent time using this site. Not only was their service quick, but their customer service dept. is really great too.  I love all of their merchandise and my wedding veil I ordered from them at $80, I saw in a wedding boutique for $139 - got to love it!
~ L.C. - Gulf Breeze, FL
You guys are the best online bridal store to do business with.  Thank you so much, I received my stuff earlier than I thought. Thanks Billie-Jo. I will always recommend people to do business with you.
~ V.A. - Bolingbrook, IL
I could not find the cheapest slip except on this website. It was nice knowing I could order a slip without paying so much, plus the jewelry was reasonably priced without paying a high price. Thank You.
~ A.A.- Togiak, AK
I have to say that I am very, very impressed. I ordered my wedding slip, tiara and garter on Monday and I received the slip on Wednesday and the tiara and garter on Thursday. But that is not the impressive part. The impressive part is the quality of the items. Everything is perfect! Your prices are great. For someone who is struggling with money and on a strict budget, I couldn't have hit a bigger jackpot. Not only will I tell all my friends about "A Lasting Impression," I'll also tell anyone wearing an engagement ring about you. Keep up the great work!
~ P.B. - New York, NY
Well, well, well, you folks are very prompt there! I give your customer satisfaction rate of 100%! I ordered my slip over the holiday weekend, so it was mailed out on Tuesday and I received it on Wednesday! Very convenient and I am thrilled to death! Thank you for your immediate delivery!
~ J.  - Hamilton, NJ
I just received the order I placed only a few days ago. Your customer service is awesome! I will shop here again and tell my friends about you.
~ S.M.
I ordered the 7 layer slip for my gown and received it the next day! It is absolutely beautiful-almost nice enough to wear on it's own! I HIGHLY recommend using this company!!!
~ R.O. - Westbury, NY
 
 
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